Customer reviews

4.45 / 5.00
average rating
10609 ratings
85.1% positive
reviews
5.0
02.11.2020

I had a very nice experience at the salon. Alona immediately understood what I needed and did a great job, while giving out a fun but professional vibe.
Thank you. I would visit again.

5.0
01.11.2020

Excellent service and quality

1.0
01.11.2020

1: from sitting on chair face very bad act .
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Till results is not my choice and by force try to tell me this is my favorite color.

I already complain to DED and DM

3.0
01.11.2020

It did not live up to my expectations even though the team was working extremely hard to give their best to all the clients there, I feel not able to manage the entire promotion was the drawback. It took 4 hours fr the entire thing, my grey hairs...

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5.0
01.11.2020

The place is clean the team is lovely and very professional very good atmosphere.. and great results in the end .. I don’t know where else you’ll find that .. believe me not many ..THANKS so much Alorna for such a amazing job and a great transfo...

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5.0
01.11.2020

Daniel gives a bespoke service to suit the clients hair. This is my third visit abs my hair has improved so much!
Ali the new staff is very polite and gentle with handling my hair. I love the way Ali made me feel comfortable during my 3hour sessi...

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1.0
01.11.2020

The team is unprofessional they ruined my hair color. Approach is very arrogant and not helpful. I have waisted 4,5 hours just to fix the toner problem and still left salon with yellow color. Botox treatment is nothing but fooling the client as m...

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3.0
31.10.2020

It was a fair service.
The only issue I had was my hair color did not turn out how I expected after explaining a couple of times. This is a reason for a slight disappointment.
Later on, I had to get it fixed .

2.0
31.10.2020

Hair cut was nice however coloring not done as per expectation. Poor communication gap persists with the stylist leading to a very poor experience. Was thinking to become a regular customer of IVY salon but the experience turned me down.

5.0
31.10.2020

only the timings it didn’t meet my satisfaction. i came by before 4pm and I finished 7pm