Hi, to be honest I had a lot of expectations based on the reviews online and this was the first timeI got my hair done. I personally didn’t have a good experience. From the beginning, I felt the staff didn’t have the time to understand my requirem...

I actually did balyage but its a surprise its not visible at all on my hair. The picture i showed & the output i received is totally different & at last the hair dresser says its ok, which is not ok.
The hair dresser is so busy that i was left un...

Colour request was not well matched, hair was stripped of moisture from the whole process.. left sitting uncomfortably with head in the wash basin for prolonged time to first put colour in and then strip colour off which gave terrible neck and ba...

Place is great and staff but not the colour I wanted so I am really disappointed ☹️

I have previously been to Ivy BB so many times. I’m a loyal customer. I’ve even brought my sister and mother to you. I will never come back again. I had the worst experience - my hair colour is not what I asked for and showed your stylist. It’s co...